Jul 31, Messages: The printer works very good, but the scanner not. Message 2 of 2. Cancel scan To cancel a scan job, use one of the following procedures. Remove selected files Download files. Installation aborted at that point. When you have the device installed and it only prints and doesn’t scan try getting the HP Scan and Capture app from the Store.

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Detail where in the registry should I go to manually remove this registry.

HP Laserjet CM1312MFP Can not scan

The partial file is removed from the memory card. The date and time linked to the newly created file will match the date and time on the device when the scan occurred. Sorry this didn’t help. Press Start Scan or OK to scan the document to a file. Jules van den Akker, Nov 20, Mark Rowley above has it right. Cm1312nri sure which drivers to choose? If the memory card zcanner full, then the scan is stopped and an appropriate error message is displayed.

mc1312nfi Could I please get some advice on how to fix this. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.


Since restoration to Windows 7 it now can not. Tried this bit Win10 here. Select Set up the device to program the Scan Menu button. Asia Pacific and Oceania. Lift the flatbed sacnner lid and load the original that is to be scanned face-down on the flatbed scanner with the corner located as indicated by the icon on the scanner. I downloaded the full package from HP Support. Scannrr you have a question, please create a new topic by clicking here. Select Create a new destination with settings that I specify.

HP Color LaserJet CM Multifunction Printer – Driver Downloads | HP® Customer Support

However, if the memory card is removed while writing, a partial file may still exist on the card. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

How satisfied are you with this reply? I have the same question If you cancel a scan job, remove the original from the flatbed scanner or from the automatic document feeder ADF input tray. Solution and Diagnostic Data Collection. You’ll need to choose a username for the site, which only take a couple of moments here. In order to use the Scan Menu button, you must have performed the recommended installation, and the button must have destinations cm11312nfi.


Technical data is gathered for the ck1312nfi supported by this tool and is used to identify products, provide relevant solutions and mrp update this tool, to improve our products, solutions, services, and your experience as our customer. Open download list Jules van den Akker, Sep 5, I have also checked other areas in “Device Manager” and confirmed there are no other yellow alerts. This thread is locked.

This site in other languages x. This is incorrect, because I have checked under “Device Manager” and confirmed that the USB hub is fully functioning with no yellow alerts, and all drivers updated.

On the scanjer control panel, press Cancel. The others are marked with “Failed” Could I please get some advice on how to fix this. Thanks for your reaction.